Contact Us

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For advice, a free quote, or simply some inspiration

Get in touch with your local home improvements company

Our friendly and knowledgeable staff are on hand to help out with any questions or thoughts you may have. Please fill out the form above; or get in touch with us via any of the contact details below.

We always recommend coming to the showroom to get a hands-on experience with the products and to see why these products are excellent at what they do.
Our Showroom is located at:

393-395 Alexandra Avenue
Rayners Lane
Harrow
Middlesex
HA2 9EF

You can give us a call on:


Or alternatively drop us an e-mail and we’ll get back to you ASAP:


We look forward to hearing from you!
To find the perfect windows and doors for you, call us today on
0208 429 0383

COMPLAINTS PROCEDURE

We always endeavour to provide a high quality of product and service to our customers, but in the unlikely event of something going wrong, we do need to know the problem so that we can put it right.


A call to our main telephone number 020 8429 0383 or an email to enquiries@eehg.co.uk will ensure that your concerns are dealt with as promptly as possible.

Any complaints are registered with our Service Department and are logged onto the company’s customer system. The Service Department will investigate the problem and arrange to resolve any issues (within the Company Terms and Conditions).

We always try to accommodate customers within a reasonable time frame and any arranged service calls are booked on a specific date (Monday to Friday) for either a morning or afternoon appointment.

Due to the low level of remedial works, we generally dedicate just one day each week for our Service Engineer to attend, however, in the event of an urgent situation we will make every effort to resolve the problem on a different day and as speedily as possible.

If replacement parts are required, the company will order the relevant goods and arrange for fitment as soon as possible after they have been dispatched to the company from the manufacturer concerned.

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